Incident Report – Partial Deployment Impact

Incident Report for HERAW

Resolved

This incident has been resolved.
Posted Mar 03, 2026 - 15:32 CET

Identified

The deployment of a new HERAW version introducing a new feature resulted in a partial deployment issue.

As a consequence, access to certain projects was temporarily blocked for some users.

Our team quickly identified the root cause and completed the deployment process. Full access has now been restored, and all services are operating normally.

We sincerely apologize for the inconvenience and appreciate your patience while we resolved the issue.

If you continue to experience any difficulties, please contact our support team.
Posted Mar 03, 2026 - 15:00 CET
This incident affected: Application.