All Systems Operational

Application Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Encoding Operational
90 days ago
100.0 % uptime
Today
Archive Operational
90 days ago
100.0 % uptime
Today
Mail Operational
90 days ago
100.0 % uptime
Today
External Operational
90 days ago
100.0 % uptime
Today
Plugin Adobe Operational
90 days ago
100.0 % uptime
Today
Plugin DaVinci Operational
90 days ago
100.0 % uptime
Today
MacOs App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 12, 2026

No incidents reported today.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
Completed - The scheduled maintenance is now complete and the HERAW platform is fully operational again.
The update introducing fully custom roles has been successfully deployed, and all existing roles have been automatically migrated, including download permissions.

If you experience any unexpected behaviour, please contact our support team.

Jan 8, 01:20 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 23:00 CET
Scheduled - A HERAW update will be deployed tonight at 11:00 PM (Paris time) to introduce fully custom roles, giving you more flexibility and control over workspace permissions.

During this maintenance window, the platform may be temporarily unavailable or experience short interruptions.

All existing roles will be automatically migrated, including download permissions, with no action required on your side.

Jan 7, 22:43 CET
Jan 7, 2026
Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.