The scheduled maintenance is now complete and the HERAW platform is fully operational again. The update introducing fully custom roles has been successfully deployed, and all existing roles have been automatically migrated, including download permissions.
If you experience any unexpected behaviour, please contact our support team.
Posted Jan 08, 2026 - 01:20 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 07, 2026 - 23:00 CET
Scheduled
A HERAW update will be deployed tonight at 11:00 PM (Paris time) to introduce fully custom roles, giving you more flexibility and control over workspace permissions.
During this maintenance window, the platform may be temporarily unavailable or experience short interruptions.
All existing roles will be automatically migrated, including download permissions, with no action required on your side.
Posted Jan 07, 2026 - 22:43 CET
This scheduled maintenance affected: Application, API, Storage, Encoding, Archive, Mail and External (Plugin Adobe, Plugin DaVinci, MacOs App).