All Systems Operational

Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Encoding Operational
90 days ago
100.0 % uptime
Today
Archive Operational
90 days ago
100.0 % uptime
Today
Mail Operational
90 days ago
100.0 % uptime
Today
External Operational
90 days ago
100.0 % uptime
Today
Plugin Adobe Operational
90 days ago
100.0 % uptime
Today
Plugin DaVinci Operational
90 days ago
100.0 % uptime
Today
MacOs App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 17, 2026

No incidents reported today.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
SSL Certificate Renewal Issue
Resolved - This incident has been resolved.
Mar 11, 10:30 CET
Investigating - We experienced an incident affecting access to HERAW due to an issue during the renewal of our SSL certificate. During this time, the platform could appear inaccessible or flagged as not secure depending on the browser or environment used.

Our team quickly identified the issue and deployed the renewed certificate. Access to HERAW has now been fully restored.

We apologize for the inconvenience this may have caused.
Mar 11, 09:45 CET
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Incident Report – Partial Deployment Impact
Resolved - This incident has been resolved.
Mar 3, 15:32 CET
Identified - The deployment of a new HERAW version introducing a new feature resulted in a partial deployment issue.

As a consequence, access to certain projects was temporarily blocked for some users.

Our team quickly identified the root cause and completed the deployment process. Full access has now been restored, and all services are operating normally.

We sincerely apologize for the inconvenience and appreciate your patience while we resolved the issue.

If you continue to experience any difficulties, please contact our support team.
Mar 3, 15:00 CET
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